Shipping Policy
At Chramin Shop
, we are committed to delivering your order quickly and securely.
Processing Time
Orders are typically processed within 1–3 business days after payment confirmation. Orders placed on weekends or holidays will be processed on the next business day.
Shipping Time
Estimated delivery times vary depending on your location:
United States: 5–12 business days
Canada: 7–15 business days
Europe: 7–15 business days
Australia & New Zealand: 7–18 business days
Other International Locations: 10–20 business days
Please note that shipping times are estimates and may be affected by customs delays, weather conditions, or carrier issues.
Shipping Fees
Shipping costs are calculated at checkout based on your delivery location and selected shipping method.
We may also offer:
Free shipping promotions
Discounted shipping during special campaigns
Order Tracking
Once your order has been shipped, you will receive a confirmation email with tracking information.
Incorrect Address
Please ensure your shipping address is accurate before placing your order. We are not responsible for orders shipped to incorrectly provided addresses.
Lost or Delayed Packages
If your package is significantly delayed or lost in transit, please contact us at:
Email: support@chramin.shop
We will work with the shipping carrier to help resolve the issue.
Customs & Duties
International customers may be responsible for customs duties, taxes, or import fees required by their country.
Return & Refund Policy
Return & Refund Policy
At Chramin Shop
, customer satisfaction is important to us. If you are not completely satisfied with your purchase, we are here to help.
Return Eligibility
You may request a return within 30 days of receiving your order.
To be eligible for a return:
Items must be unused and in original condition
Items must be returned in original packaging
Proof of purchase is required
Non-Returnable Items
The following items cannot be returned:
Final sale items
Gift cards
Personalized or customized products
Used or damaged items caused by customer misuse
Refunds
Once we receive and inspect your returned item, we will notify you regarding approval of your refund.
If approved:
Refunds will be issued to your original payment method
Processing time may take 5–10 business days
Shipping fees are generally non-refundable unless the return is due to our error.
Exchanges
We only replace items if they are defective, damaged, or incorrect.
Return Shipping
Customers are responsible for return shipping costs unless:
The item arrived damaged
The wrong item was shipped
The product has a manufacturing defect
Damaged or Incorrect Orders
If you receive a damaged or incorrect item, please contact us within 7 days of delivery with photos of the product and packaging.
Contact Us
For any return or refund questions, please contact:
Email: support@chramin.shop